Personalised Orders: Orders for Personalised Items once placed can not be cancelled as they are Immediately pushed for processing.
If you want to change the Color of Bead or Thread the do send us an email within 24 hours of placing the order.Ā
Do note, Post 24 working hours changes of Personalised items like Photo, Color of Bead or Thread is not possible.
Changes in address can be accepted before the order is shipped from the warehouse.
Non-Personalised Orders: Cancellations are accepeted before the order is shipped or in 24 working hours.